You can return an order by clicking Return on the My Orders page.
You can also mail to Contact@decafss.com and write the return request
* We accept returns within 15 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.
We will arrange a pick-up within 4-5 days of your request.
There is no return or exchange on customised jerseys and Tshirts
There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.
Once we receive the product, the refund will be processed to your selected mode, subject to your returns passing the quality check.
Refund will reflect as per below-mentioned timelines:
- DECAFSS Coupon Credit refund will get credited within 24 hours.
- NEFT refund process takes 72 hours.There is no refund of Taxes and Shipping Charges
- Payment Gateway refund process takes 7 to 9 working days excluding Saturdays/Sundays and Bank Holidays.
- There is no refund of Shipping Charges and Taxes