Returns And Refund Policy

  • Returns & Refund
  • Return  Policy

    You can return an order by clicking Return on the My Orders page. 

    You can also mail to Contact@decafss.com and write the return request

    * We accept returns within 30 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.

     We will arrange a pick-up within 4-5 days of your request.

    There is no return or exchange on customised jerseys and Tshirts

    There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.

     

    REFUND Policy 

    Once we receive the product, the refund will be processed to your selected mode, subject to your returns passing the quality check.

     

    Refund will reflect as per below-mentioned timelines:

     

    1. DECAFSS Coupon Credit refund will get credited within 24 hours.

       

    2. NEFT refund process takes 72 hours.

       

    3. Payment Gateway refund process takes 7 to 9 working days excluding Saturdays/Sundays and Bank Holidays.
    4. There is no refund of taxes and shipping charges.
  • Intellectual Property Rights
  • All and any intellectual property rights in connection with the products shall be owned absolutely by the Company.
  • Law and Jurisdiction
  • These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Ahmedabad
  • Indemnification
  • You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.
  • Violation & Termination
  • You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.
  • Disclaimer
  • IN NO EVENT WILL THE COMPANY OR IT'S REPRESENTATIVES BE LIABLE FOR ANY DAMAGES, ARISING OUT OF OR RELATED TO MISUSE OF PERSONAL INFORMATION OF THE CUSTOMER AND THE CUSTOMER IS SOLELY LIABLE FOR SUCH ACTS AND THEY ARE ADVISED NOT TO SHARE THEIR CONFIDENTIAL INFORMATION LIKE DECAFSS PASSWORD, OTP, CREDIT/DEBIT CARD EXPIRY AND CVV WITH ANYONE EVEN THOUGH THEY CLAIM TO BE DECAFSS.COM EMPLOYEE. NONE OF OUR EMPLOYEE WILL ASK FOR SUCH CONFIDENTIAL INFORMATION.

    If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at contact@decafss.com